Got Questions? We've got Answers
Whether you're curious about our Better Box product, shipping details, or the pricing— this is the place to start. Explore our most common questions below and learn everything you need to know about BetterBox.
The Better Box is the most advanced set-top box on the market. This powerful, hybrid digital set-top box is capable of delivering UHD (4k) quality from both satellite and terrestrial sources. Our Better Box comes standard with a massive 1.5 TB internal storage, RF remote, versatile multi-tuner setup, letting you record multiple channels simultanously, while watching something else, and user-friendly interfaces, making it an excellent choice for users looking for flexible, modern home entertainment.
Test it out first for only $1 in your first month. If you like it, it's only an affordable weekly fee of $3.54! And the best? 20% of this amount will go to Charitable Causes (0.70c/wk)! Your contribution is automatically debited four-weekly (only $14.16/every 4-weeks). NO deposit, NO upfront cost, NO minimum term. IT IS A GREAT DEAL FOR YOU!
There will be NO minimum term for your hire-agreement. Cancel anytime.
As long as you're hiring the equipment, we will cover any faults or issues that may occur, including FREE replacement of your box. Our friendly Melbourne-based phone support is here to help you troubleshoot any issues.
We post all across Australia using AusPost.
Orders are typically processed within 1-2 business days and delivered within 4-10 business days, depending on your location.
There is NO minimum term for your hire-agreement. Cancel anytime. Upon Cancellation you are required to return the box at your own cost, OR a $500 lost-box fee will apply, if not returned. Your cancellation will take effect with the next payment, after receiving the return box.
We support a number of small charities who provide water, food and education support to the poorest people in Asia and Africa.
Yes! We're based in Melbourne and have a dedicated team to help with any technical queries and troubleshooting. Our phone number will be on your remote control so you can call us anytime on 1300 BTR BOX (1300 287 269).
Get the Better Box for just $1 for your first month (4-weeks) and try it out for practically free! Then continue with just $3.54 a week charged at only $14.16 every 4 weeks. There are no minimum terms, no contracts, nothing hidden - just a fair dinkum trial for a few bucks. Once you experience the BetterBox, we know you will enjoy the benefits and choose to continue whilst help feeding the hungry, providing water to those in need, and supporting families in need.
The CEO here at Better Box has over-ordered the most advanced VAST box on the market. 4000 units are currently sitting in our storage facility, so he has given the team the direction to make an offer so good that all of them will be out of our place and into yours!!! All at our expense! YES, we will cover the purchase costs, the postage costs, the staff support costs, and we will enable you to TRY IT for just $1 for your first month! It’s a No-Brainer offer that we put together to clear the factory floor!
Ready to upgrade to BetterBox?
